Ferco Architectural Hardware Inc., The GU Group of North America, takes the protection of personal data of their customers and prospective customers very seriously and comply with the data protection legislation. In no case will the collected data be sold.
The following information explains how Ferco Architectural Hardware Inc. guarantees this protection and which data is collected for which purpose; furthermore, users agree with the necessary use of data and are informed about their rights.
1. Personal data
Personal data is all data related to the user personally, e.g. name, address, e-mail addresses.
2. Responsible party and data security administrator
Contact data of data security administrator:
Ferco Architectural Hardware Inc.
2000 Berlier St.
Laval, QC H7L 4S4
Tel.: 1 800 355-8810
3. Data security
Ferco Architectural Hardware Inc. takes all necessary technical and organisational security measures to protect personal data against misuse and loss. All data is stored in a secure operating environment which is not publicly accessible.
4. Data processing
Ferco Architectural Hardware Inc. doesn’t save, use or store any data when users visit www.ferco.ca
5. Rights of the user
The user has the following rights regarding the personal data we hold for this particular user:
Right to information,
Right to amendment or deletion,
Right to limitation or processing,
Right to object to processing,
Right to data transferability.
The user also has the right to complain to the data protection supervisory authority about our processing of his/her personal data. One such authority is:
Office of the Privacy Commissioner
30, Victoria Street
Phone: (819) 994-5444
TTY: (819) 994-6591
The user can withdraw permission to process his/her data at any time. A cancellation of this kind affects the legitimacy of processing personal data once the user has declared this to us.
Whenever the processing of your personal data on our part is based on the assessment of interests, users are entitled to object to such processing. This is the case if processing is not a prerequisite for fulfillment of a contract with the users in particular, which is shown by us in each case alongside the description of the functions which follows. When an objection of this kind is lodged, we ask for an explanation of why we should not process the personal data in the manner in which we have done so. If an objection is justified, we check the situation and either stop processing the data, adapt it accordingly or provide compelling reasons worthy of protection for continuing with the processing.
Users can of course object to the processing of their personal data for advertising and data analysis purposes at any time. Users can use the following contact information to inform us about their objection to advertising: email@example.com
6. Duration for which the personal data is saved
Unless stipulated otherwise, the criterion we use to define the storage time for personal data is the relevant statutory retention period. Once this period has expired the data is deleted, providing it is not required for fulfillment or initiation of a contract.
7. Statutory or contractual regulations for provision of the personal data
The provision of personal data is partly, e.g. due to tax regulations, prescribed by law or can arise from contractual regulations (e.g. information on contracting party). In order to conclude a contract, it may sometimes be necessary for a relevant person to provide us with personal data which we subsequently are required to process. This would be obligatory if for example our company concludes a contract with the person. If the personal data were not provided the contract could not be concluded. The person concerned must contact one of our employees before providing personal data. Our employee explains to the relevant person based on the specific case whether the provision of personal data is a legal or contractual requirement, whether there is an obligation to provide the personal data and the consequences of not providing the personal data.
8. Existence of automatic decision-making
Automatic decisionmaking or profiling does not take place.
Ferco Architectural Hardware Inc. doesn’t save, use or store any cookie when users visit www.ferco.ca
10. Google Maps
Ferco Architectural Hardware Inc. doesn’t request or ask personal informations to send newsletter when users visit www.ferco.ca
13. Further information
The user is aware of the fact that, even with the current state of technology, privacy for data transmissions on the Internet cannot be guaranteed. In this respect, users themselves are responsible for the security of the data they transmit online.